Your Privacy Matters
Privacy Policy
Learn how we collect, use, and protect your personal information.
1. Information We Collect
We collect information that you provide directly to us when you:
- Make a reservation or booking
- Contact us via email, phone, or WhatsApp
- Fill out forms on our website
- Request information or services
Types of Information:
- Personal Information: Name, email address, phone number, postal address
- Booking Information: Check-in/check-out dates, number of guests, special requests
- Payment Information: Credit card details (processed securely through our payment processor)
- Communication Records: Correspondence with our team
2. How We Use Your Information
We use the information we collect for the following purposes:
- Booking Management: To process and confirm your reservations
- Service Delivery: To provide the services you've requested during your stay
- Communication: To send booking confirmations, updates, and respond to your inquiries
- Payment Processing: To process payments and prevent fraud
- Legal Compliance: To comply with legal obligations and regulations
3. Information Sharing
We respect your privacy and do not sell your personal information to third parties. We may share your information only with:
- Payment processors for secure transactions
- Booking management systems
- Legal authorities when required by law
4. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure payment processing
- Limited access to personal data
- Regular security assessments
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to certain processing of your information
6. Cookies
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us.
Questions About Privacy?
We're committed to protecting your privacy. Contact us if you have any questions.